Extra Help ProgramCB0001-21February 12, 2021As always, we thank you for your support and cooperation. For questions or comments, please email us at Compliance@NSGACommunications.com or you may call the toll-free number listed below. FOR AGENT USE ONLY. NOT...

CMS News  CMS NEWS FOR IMMEDIATE RELEASE February 22, 2021 Contact: CMS Media Relations  CMS Media Inquiries Attention: Agents who conduct sales in Texas  CMS Offers Comprehensive Support to the State of Texas to Combat Winter Storm The Centers for Medicare...

Tips for Social MediaCB0004-21April 13, 2021Here are a few reminders about the types of content you can’t post. Don’t share, repost or tag content by or with clients or followers without their express permission. Do not post disparaging, threatening, harassing,...

Keeping Information Secure While Working Remote CB0003-21March 3, 2021During this continued time of uncertainty, while we continue to work remote, we want to be sure to remain compliant when interacting with the consumer PHI/PII. As a sales agent, consumers entrust...

Ransomware – What is it and how to watch for itCB0006-21May 26, 2021Ransom malware, or ransomware, is a type of malware that prevents users from accessing their system or personal files and demands ransom payment in order to regain access. The number one cause of...

ReferralsCB0007-21June 9, 2021Due to an increase in inquiries regarding referrals and referral bonuses and CMS’s updated direction advising “CMS no longer includes requirements about referral fees paid to non-agents/brokers in the Medicare Communications and Marketing...

Sales and Enrollment Best Practices CB0009-21August 19, 2021DO: Take notes to refer back to & avoid asking consumer to repeat information already provided Engage the consumer throughout by asking open-ended questions and summarizing for their understanding Show a...